International patients

Planning a visit
from abroad

This guide explains the initial communication, medical record review, and visit-planning process.

Preliminary record reviewCoordination before travel

Coordination pathway

From the initial request to visit confirmation

Each stage is designed to reduce uncertainty before travel. The process continues after the information for that stage has been reviewed.

Step 1
Initial request
Send contact information, a brief description of the concern, and the main request through the official channel.
Step 2
Medical records
Relevant images, reports, and medical history are accepted only through a secure channel confirmed by the coordination team.
Step 3
Preliminary review
Records are reviewed to determine whether coordination can continue. This is not a final diagnosis or treatment guarantee.
Step 4
Cost and treatment planning
Estimated cost, length of stay, and treatment planning follow individual assessment and direct coordination.
Step 5
Visit coordination
The date and location are confirmed by the coordination team after the review is complete.

Clarity before your visit

This stage determines whether coordination can continue. It does not replace an in-person examination or final diagnosis.

It helps

The initial information helps identify whether coordination can continue and whether further records are needed.

After assessment

Estimated costs, length of stay, and a possible plan can be discussed only after the patient’s circumstances are reviewed.

It does not mean

A preliminary record review does not replace a complete medical assessment and cannot guarantee an outcome.

Contact the coordination team

Contact the team through the official channel to receive instructions for sending records and arranging the next step.